Privacy Policy | Insta-Gone

Last updated on March 26, 2026

Insta-Gone (“Company,” “we,” “our,” or “us”) understands that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, request a quote, communicate with us, or use our services.

By using this website, you consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website.

Information We Collect

We may collect personal and non-personal information from you.

Personal information may include:

- name

- email address

- phone number

- property address

- project details

- photos or videos you provide

- scheduling information

- payment or billing information, if applicable

- any other information you voluntarily submit through our website, forms, calls, emails, or text messages

Non-personal information may include:

- browser type

- device information

- IP address

- pages visited

- time spent on the site

- referring website

- general usage and analytics data

How We Collect Information

We may collect information from you when you:

- visit our website

- fill out a contact form

- request a quote or estimate

- upload photos or project details

- call, email, or text us

- schedule or confirm service

- interact with our website, advertisements, or communications

We may also collect certain information automatically through cookies, analytics tools, and similar tracking technologies.

How We Use Your Information

We may use the information we collect to:

- respond to inquiries and quote requests

- review project details and provide estimates

- schedule and coordinate cleanout services

- communicate about appointments, arrivals, invoices, and service updates

- improve our website, services, and customer experience

- maintain internal business records

- process payments, if applicable

- send marketing communications where permitted and where you have opted in

- protect our rights, property, safety, and operations

- comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to improve website performance, understand visitor behavior, and support advertising or remarketing efforts.

Cookies are small files placed on your device to help websites remember your preferences and improve functionality. You may choose to disable cookies through your browser settings, but some parts of the website may not function properly if you do so.

Third-party service providers, such as website analytics or advertising platforms, may also use cookies or similar technologies in connection with our website. Their use of your information is governed by their own privacy policies.

How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers or contractors who help us operate our business and website, including for services such as:

- website hosting

- CRM and form processing

- scheduling and communication

- payment processing

- customer service

- marketing support

- analytics and advertising

These service providers may access your information only as necessary to perform services on our behalf and are not authorized to use it for unrelated purposes.

We may also disclose your information:

- when required by law, subpoena, court order, or legal process

- to protect our rights, safety, property, customers, or operations

- in connection with a sale, merger, reorganization, or transfer of business assets

SMS Communications

If you provide your mobile number and expressly opt in, you agree to receive SMS or text messages from Insta-Gone. These messages may include quote follow-ups, appointment confirmations, scheduling updates, arrival reminders, service coordination, payment reminders, customer service updates, and, where permitted and separately consented to, promotional messages.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Users opt in by checking an unchecked SMS consent box on our website form or by otherwise providing express consent in writing.

No mobile opt-in data or consent will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers only as needed to support customer service, communications, scheduling, or operational functions. All other categories exclude text messaging originator opt-in data and consent.

Email and Other Communications

We may contact you by email, phone, or text regarding your inquiry, quote request, scheduling, service updates, or customer support.

If you opt in to marketing communications, we may also send you promotional content, updates, or offers. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Data Security

We use reasonable administrative, technical, and operational safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any information.

Retention of Information

We may retain your information for as long as necessary to provide services, respond to inquiries, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Choices

You may contact us to:

- request access to the personal information you provided

- correct or update your information

- request deletion of your information, subject to legal or operational retention needs

- opt out of marketing communications

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has submitted personal information to us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact.

Insta-Gone
[email protected]